Refund Policy

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Effective Date: October 6, 2025
Brand: Truly Uplift 

We want you to feel uplifted and confident in every purchase. This Refund Policy outlines how refunds, returns, and cancellations are handled for products and retreat bookings.

1. Physical Products (Apparel, Journals, Totes, etc.)

✅ Eligibility for Returns

• Items must be unused, unwashed, and in original condition.

• Returns must be requested within 14 days of delivery.

• Proof of purchase (order number or receipt) is required.

🚫 Non-Returnable Items

• Gift cards

• Final sale or clearance items

• Customized or personalized products

📦 How to Request a Return

Email us at trulyupliftblog@gmail.com with:

• Your order number

• Item(s) you wish to return

• Reason for return

We’ll respond within 2 business days with next steps.

💳 Refunds

• Once your return is received and inspected, we’ll issue a refund to your original payment method.

• Refunds may take 5–10 business days to appear, depending on your bank.

2. Retreat Bookings

🧘 Cancellation Policy

• Cancellations made 14 days or more before the retreat start date are eligible for a full refund.

• Cancellations made 7–13 days before the retreat start date receive a 50% refund.

• Cancellations made less than 7 days before the retreat are non-refundable.

💡 Exceptions

• If Truly Uplift Wellness cancels a retreat due to unforeseen circumstances, you will receive a full refund or the option to reschedule.

3. Exchanges

We currently do not offer direct exchanges. If you’d like a different item, please return the original and place a new order.

📬 Contact Us

Questions about refunds or returns?
Email: Trulyupliftblog@gmail.com

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